Tips
To keep your FEDERICA CUI creations as beautiful as the first day, we recommend you to follow these care instructions.
Natural wear, natural beauty
The raw materials we use are natural and their wear and tear is also natural, it is part of their life cycle. As time goes by, you will fall in love with the natural changes that will beautify your pieces even more.
Do not wet the stones
Both the natural ones and those treated to color them can be affected by water or any other liquid, such as colognes or perfumes. In case of an accident, dry them quickly.
Gold baths are prone to wear and tear
It is a natural chemical process. To maintain its original characteristics for a longer period of time, avoid contact with all types of liquids, including perfumes.
Your pH factor
The human pH is a degrading factor of the original properties of the materials used in our creations. This factor is very personal and consequently so are its effects.
Protect them when not in use
Avoid knocks and friction on stones and glass. They can cause scratches and serious damage, such as breakage. Store your pieces individually in silk bags.
Never try to fix the parts yourself
If you have any incident, you have at your disposal our after sales service. Our design and assembly team, the same one that created your piece, will be in charge of providing the best solution. Contact us and we will solve it.
Stones and glass break
Although their apparent hardness may seem the opposite, natural stones and Swarovski crystals are not immune to knocks. On the contrary, if they receive a blow, they can break.